The Plant Cafe Organic

Reviews about The Plant Cafe Organic

• 1 / 5

  By Mike Housman
  Ok, that's never gonna happen again. About the worst dining experience ever. Entire staff is clueless and ambivalent about service. They have NO concept of peripheral vision. When you walk through the restaurant, look around, a customer might need you!
  
  Three of us went for dinner. I tried to order the avocado and grapefruit starter salad. Nope. Avocados aren't ripe. Huh? A restaurant called Plant and they can't manage to have ripe avocados which are present in multiple dishes? Ok, I'll try the roasted beet salad. I'm a carnivore so I order the duck breast. Diner #2, also a carnivore, orders the chicken "because it never fails to please." Menu says white meat but the server says it is dark because they found the white meat to be dry. Great, dark meat is preferred. Diner #3 orders the Full Belly salad. Oddly, they do have an avocado for that one.
  
  30 minutes passes. Nobody returns to the table. No bread. Nothing. We're chatting so not a big deal. I finally get a different waiter's attention and ask about my starter salad. She'll check and it arrives shortly thereafter. The beet salad was actually very good.
  
  Now, the entrees start to arrive, of course before I can finish the salad. My duck breast and the Full Belly salad, but not the chicken. We wait nearly five minutes for the third entree to arrive. The Full Belly was actually good, although the avocados included were not ripe. That info was correct. The duck breast was inedible. Seriously. I think it had been frozen. It was completely overcooked and dry. The chicken was white meat and dry also but marginally edible.
  
  So, when the waitress came back to check on our meal... oh wait, we never saw her again! Finally flagged down another waitress who didn't seemed surprised and took the duck away for an appropriate burial. Asked for the manager who came over. Pretty much a deer in the headlights. Said she was sorry. No real understanding of customer service and clueless and not really trained how to deal with a problem. She didn't charge us for dinner, so she at least got that one right.
  
  There are a bunch of good dining choices around so no need to waste your meal here!
  May 03, 2017
• 3 / 5

  By Stu Fisher
  Some things are very good, other things are a disappointment. Wish the menu were more consistently solid and consistently executed. Have had the experience of ordering a dish where what was described on the menu was not what was delivered on the plate. That's an example of the consistency challenges they face. All that said, the vegan cheesecake with raspberry sauce that they serve on the dessert menu is ridiculously good. You could never imagine that it's made with raw cashews!
  May 02, 2017